Barona HR Services Sp. z o.o.. - Opublikowano: 12 wrz 2013
Barona is today the largest human resource service provider in Finland as well as one of the biggest employers. In addition to Finland, Barona operates also in Poland, Sweden, Russia and Estonia. We work in close cooperation with global leading ICT service providers and Business Process Outsourcers. Currently we are looking for our globally well-known client in Katowice/Krakow motivated and energetic candidates for the position of: Customer Service Advisor with Dutch, French or German Job description: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network • Delivering professional and prompt service to the customers • Keeping records of all customers’ enquiries in the reporting system • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem • Sending more complex enquiries to the relevant IT Support Team...
Barona is today the largest human resource service provider in Finland as well as one of the biggest employers. In addition to Finland, Barona operates also in Poland, Sweden, Russia and Estonia. We work in close cooperation with global leading ICT service providers and Business Process Outsourcers. Currently we are looking for our globally well-known client in Katowice/Krakow motivated and energetic candidates for the position of: Customer Service Advisor with Dutch, French or German Job description: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network • Delivering professional and prompt service to the customers • Keeping records of all customers’ enquiries in the reporting system • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem • Sending more complex enquiries to the relevant IT Support Team...