CPL Jobs Sp. z o.o. - Opublikowano: 08 sie 2013
Responsibilities: Providing support to German/ French speaking customers- solving issues related to smart phones or other telecommunication devices, diagnose their problem and resolve the issue; Demonstrate a high level of customer service while helping a customer; Communicate positively with team members, customers, and other partners; Register calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues; Requirements: Fluent German or French and very good English is a must Excellent communication skills Customer Service skills Positive work attitude Self-motivated person Flexible to changing shift timings Computer literacy Ability to work in dynamic situations and achieve goals Willingness to relocate to Czech Republic Company offers: Attractive salary reflecting your experience + bonuses Relocation support – reimbursement up to 350EUR + 2 weeks accommodation on arrival for free Free language courses Open communication among all employees and across the teams Lunch vouchers Internal courses (excel, six sigma) Social benefits package and sport events organized by the company Work in a modern office and friendly multicultural team Training: You will be fully trained and certified in the new technologies, and regularly trained on all of the latest updates! ...
Responsibilities: Providing support to German/ French speaking customers- solving issues related to smart phones or other telecommunication devices, diagnose their problem and resolve the issue; Demonstrate a high level of customer service while helping a customer; Communicate positively with team members, customers, and other partners; Register calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues; Requirements: Fluent German or French and very good English is a must Excellent communication skills Customer Service skills Positive work attitude Self-motivated person Flexible to changing shift timings Computer literacy Ability to work in dynamic situations and achieve goals Willingness to relocate to Czech Republic Company offers: Attractive salary reflecting your experience + bonuses Relocation support – reimbursement up to 350EUR + 2 weeks accommodation on arrival for free Free language courses Open communication among all employees and across the teams Lunch vouchers Internal courses (excel, six sigma) Social benefits package and sport events organized by the company Work in a modern office and friendly multicultural team Training: You will be fully trained and certified in the new technologies, and regularly trained on all of the latest updates! ...